Privacy Policy

Last Updated: March 15, 2025

At LogenFocus, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget communication services. We believe transparency builds trust, so we've written this in plain language that actually makes sense.

Information We Collect

Account Information

When you create an account with LogenFocus, we collect basic details like your name, email address, and company information. We also store your communication preferences and any budget-related data you choose to share with our platform.

  • Full name and business contact details
  • Email address and phone number
  • Company name and role within organization
  • Budget categories and financial communication preferences

Usage Data

We automatically collect information about how you interact with our services. This helps us improve your experience and ensure our platform works smoothly for everyone in South Korea and beyond.

  • Login times and session duration
  • Features used and frequency of access
  • Device information and browser type
  • IP address and general location data

How We Use Your Information

Service Delivery

Your information helps us provide personalized budget communication tools that actually work for your business. We use your data to customize dashboards, generate relevant reports, and ensure smooth communication between team members about financial matters.

Communication

We'll send you important updates about your account, new features that might help your budget management, and occasionally, helpful tips about financial communication best practices. You can always adjust these preferences in your account settings.

Data Sharing and Third Parties

We don't sell your personal information to anyone. Period. However, we do work with trusted service providers to deliver our services effectively:

  • Cloud Storage Partners: We use secure cloud services to store your data safely
  • Payment Processors: For handling subscription payments securely
  • Communication Tools: To send important account notifications
  • Analytics Services: To understand how our platform performs and improve user experience

All these partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Your Rights and Choices

Access Your Data

You can view and download all the personal information we have about you at any time through your account dashboard or by contacting our support team.

Update Information

Keep your profile current by updating your details whenever needed. Most information can be changed directly in your account settings.

Delete Your Account

Want to leave? We'll miss you, but we'll delete your account and all associated data within 30 days of your request.

Control Communications

Choose what types of emails you receive from us. You can opt out of marketing messages while still getting important account updates.

Security Measures

We protect your information using industry-standard security practices. This includes encrypted data transmission, secure server infrastructure, regular security audits, and strict access controls. Our team follows Korean data protection regulations and international best practices to keep your financial communication data safe.

Data Retention

Data Type Retention Period Reason
Account Information Active account + 3 years Service delivery and legal compliance
Budget Communication Data Active account + 1 year Historical reporting and user convenience
Usage Logs 2 years Security monitoring and service improvement
Marketing Preferences Until opt-out Respecting communication choices

International Data Transfers

As a company serving clients in South Korea and potentially other regions, we may transfer your data to secure servers located outside South Korea. When this happens, we ensure appropriate safeguards are in place through:

  • Adequacy decisions from relevant authorities
  • Standard contractual clauses for data protection
  • Binding corporate rules with international partners
  • Your explicit consent when required by law

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you via email and post the updated version on our website. The "Last Updated" date at the top shows when the most recent changes were made.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About Your Privacy?

If you have questions about this privacy policy or how we handle your data, we're here to help.

Email: support@logenfocus.com

Phone: +82-2-521-9104

Address: 교동 64-2번지 201호 중구 대구광역시, South Korea

We typically respond to privacy inquiries within 48 hours during business days.